TownCelery offers a thoughtfully curated range of baby essentials designed to support comfort, development, and safety. Our collections include:

· Feeding gear (bottles, warmers, nursing pillows)

· Apparel & footwear (organic, ergonomic designs)

· Bath & hygiene products (non-toxic and gentle)

· Toys & playtime (Montessori-inspired)

· Baby room decor, strollers, and accessories

Each product is hand-selected for quality, safety, and functionality.

Absolutely. We place safety at the heart of everything we offer. Our products are:

· BPA-free, lead-free, and made from non-toxic materials

·Hypoallergenic and suitable for sensitive skin

· Reviewed and recommended by parents and pediatric experts

· Compliant with U.S. and EU safety regulations

We do not compromise when it comes to the well-being of your baby.

Yes! We provide free standard shipping on all orders over $100 USD. For orders below that amount, a flat rate of $5 USD applies within the United States and International shipping.

Our estimated delivery times are:

· United States: 5–10 business days

· Europe & Canada: 7–15 business days

· Australia & other countries: 10–20 business days

Processing time is 1–3 business days. Orders ship from the nearest available warehouse (U.S. or EU) to reduce delivery time. Tracking information is sent by email once your order is dispatched.

We offer a 14-day return window from the date of delivery. To qualify for a return:

· Items must be unused, in original packaging, and in sellable condition

· Certain hygiene items (e.g., nursing bras, open bottles, pacifiers) are non-returnable for safety reasons

To request a return, contact our support team. We’ll guide you through the process. Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

Yes! Once your package is shipped, you’ll receive an email with a tracking number and link. You can also use our “Track Your Order” page on the website to follow your delivery in real-time.

We sincerely apologize for any issue. If your order arrives damaged, defective, or incorrect, notify us within 3 days of delivery with the Return Center or at support@towncelery.com with:

· Your order number

· Photos of the item and packaging

We’ll resolve it promptly by offering a refund, replacement, or credit.

Yes! We ship to many countries, including Canada, the European Union, UK, Australia, and more. International shipping rates and delivery times vary by destination. Duties or import taxes may apply based on your country’s laws and are not included in your checkout total.

If your order has not yet been processed or shipped, we can modify or cancel it. Please contact us immediately at support@towncelery.com. Once an order is in transit, cancellations are no longer possible, but eligible returns may be requested.

We accept all major payment methods, including:

· Visa, Mastercard, American Express

· PayPal

· Shop Pay

· Google Pay and Apple Pay

All transactions are securely encrypted through PCI-compliant platforms.

Yes, absolutely. Your privacy and data security are top priorities. Our site uses SSL encryption, and we never store your full payment details. Read more in our Privacy Policy.

Our friendly team is available 24/7 to help with any questions, issues, or special requests. Reach out to us at:

· �� Email: support@towncelery.com

You can also message us via our contact form or on our social media pages.